FAQ

When you choose to move with Moving Company Dallas, we will make sure that you are provided with up to 10 wardrobe boxes during your relocation, free of charge. If you don’t have the time to pack your clothing, or are simply looking for a more efficient way to do so, you can leave your hanging clothes unpacked until our movers arrive as they will ensure their most efficient relocation.

When you don’t have time to pack or simply don’t want to endure the hassle packing can often bring, you can request our professional packing services that will relieve you from having to pack a single item by yourself. Our movers will ensure that your items are provided with the best form of protection during their handling and transit.

If you are moving an upright piano, and if there are no flights of stairs involved in moving it – our professional moving teams will have no trouble moving your piano. It is vital to always let us know about these items beforehand so we can organize your move in the best possible manner.

Our movers will have no trouble moving your safe as long as it is completely empty and is not heavier than 200lbs. These kinds of items should always be noted when you provide us with the details of your upcoming move, so we can prepare properly and bring the necessary equipment.

Tipping has become a part of our culture, which is why you can always tip our movers for a job well done; however, this is completely optional. We do not include tips in our moving rates, nor do we consider them mandatory – it is completely up to you and how satisfied you are with the services provided to you.

Not every moving company is licensed, but when moving with Moving Company Dallas, you don’t need to worry about a single thing. We are a fully licensed and insured local moving company that will always be responsible for the state of your move and the condition of your belongings – from start to finish.

Once our movers arrive at your starting location and start working, they will start charging you and once your move is completed entirely, the clock will stop and the total time it took to complete your move will determine the final bill. Keep in mind that we prorate time after our 2-hour minimum.

This depends on the policy of every individual moving company. When moving with Moving Company Dallas, we charge hourly rates with a 2-hour minimum, after which the time is prorated. We do not charge you anything to get to your location, or to go back. We include moving insurance and taxes in our moving rates, and do not have any hidden fees.

The professional movers at Moving Company Dallas will arrive at your location with a complete set of moving equipment and resources needed to complete your move in the smoothest possible manner. They will make sure that your heavy items are disassembled, safely handled and settled into your new home with ease before being reassembled again.

There are not a lot of items Moving Company Dallas would not move, but there are some items that simply represent a hazard or danger during your move – which is why they would not be moved by our movers. This includes guns and other firearms, toxic chemicals, any flammable liquids and similar items. If you have questions about a specific item, and whether it would be moved by our movers – it is best to give us a call and we will provide you with further information.